Privacy policy

01Information we collect

We collect information you give us directly, such as your name, email address, shipping address and order details when you place an order or sign up for our emails.

We also collect limited technical information automatically, such as your device type, browser and pages visited, to help us understand how the site is used.

02How we use your information

We use your information to process and deliver orders, respond to your questions, send recipes and care notes if you have signed up, improve the site, and meet legal obligations.

03Email communications

If you join our email list, we send recipes and care notes about twice a month. You can unsubscribe at any time using the link in any email.

04Cookies and analytics

We use cookies and similar technologies to keep the site working and to understand traffic. You can control cookies through your browser settings, although some features may not work without them.

05Sharing your information

We do not sell your personal information. We share it only with service providers who help us run the business, such as payment processors, shipping carriers and email services, and where required by law.

06Payment information

Payments are handled by our payment provider. We do not store full card details on our servers.

07Data retention and security

We keep personal information only as long as needed for the purposes described here or as required by law. We use reasonable measures to protect it, but no method of transmission or storage is completely secure.

08Your rights

Depending on where you live, you may have the right to access, correct or delete your personal information, or to object to certain uses of it. To make a request, contact us using the details below.

09Children’s privacy

This site is not directed to children under 13, and we do not knowingly collect their personal information.

10Changes to this policy

We may update this policy from time to time. The date at the top of the page shows when it was last changed.

11Contact us

Questions about this page? Write to support@precisionpurehealth.com and a person will answer.